1. Perform all tasks required to provide service to the guests in the café area including answering guest inquires, etc.
2. Cook, prepare, and serve food items according to specifications in an efficient manner while displaying the highest standard of guest services.
3. Provide prompt, efficient, and courteous service to guests. Greet guests positively, treating each person as an individual and in a professional manner.
4. Maintain current knowledge of product offerings and prices. Inform guests of food and beverage specials, prices, and portions of food items.
5. Maintain a safe and clean environment for guests and fellow associates.
6. Keep work area neat, clean, sanitized, and stocked of needed product and supplies.
7. Engage guests in conversation and make their experience memorable.
8. Report any guest complaints or concerns to immediate supervisor for resolution.
9. Be knowledgeable of the facility, as location of restrooms and telephones, hours of operations, etc. and be able to efficiently handle guest inquiries.
10. Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
11. Perform as a team member and assist fellow associates to ensure a smooth operation.
12. Prioritize and handle multiple tasks simultaneously.
13. Complete other duties as assigned.